Privacy Policy

Last Updated: July 5, 2026

At Keven, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

To create and deliver your personalized products, we may collect the following information:

  • Full name

  • Email address

  • Phone number (if provided)

  • Shipping and billing address

  • Uploaded photos and images

  • Personalized text, names, dates, and other customization details

  • Payment information (processed securely through our payment partners—we do not store your payment details)

How We Use Your Information

We use your information solely to:

  • Process and fulfill your order

  • Personalize your products according to your instructions

  • Communicate with you regarding your order

  • Arrange shipping and delivery

  • Respond to your inquiries

We do not use your uploaded photos or personalization details for advertising, marketing, or any purpose unrelated to your order.

Your Photos & Personalization Data

Your uploaded photos, names, messages, and other personalization details are used only to manufacture your custom product.

These files are never sold, shared, rented, or distributed to third parties except where necessary to produce and deliver your order (for example, trusted printing or shipping partners involved in fulfilling your purchase).

Data Retention

At Keven, we believe you should have control over your personal information.

To complete your order, we temporarily retain your personalization data, uploaded images, and order information only for the time required to manufacture, quality-check, and deliver your product.

Once your order has been successfully delivered, we permanently delete your uploaded photos and personalization files from our working systems.

We do not maintain a long-term archive of your personalization data after order completion unless required by applicable law.

Basic transaction records (such as order number, payment status, and invoices) may be retained for accounting, tax, legal, or regulatory purposes where required.

Payment Security

Payments are processed through secure third-party payment providers.

Keven does not store your credit card, debit card, UPI, banking, or other payment credentials on our servers.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Enhance your shopping experience

  • Analyze website traffic

You can disable cookies through your browser settings, although some website features may not function properly.

Data Security

At Keven, we take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Our website is supported by trusted third-party service providers that help us securely process orders and maintain our online store. We rely on industry-standard security practices and the safeguards provided by these trusted partners to help protect your information.

While no method of electronic storage or internet transmission can guarantee absolute security, we are committed to taking reasonable steps to keep your personal information safe.

Third-Party Services

To operate our business, we may use trusted third-party service providers, including:

  • Payment processors

  • Shipping and courier partners

  • Website hosting providers

  • Order fulfillment or printing partners (when necessary)

These providers receive only the information required to perform their services and are expected to handle your data responsibly.

Your Privacy Rights

If you have any questions about the personal information associated with your order, or would like to request correction or deletion of your data where applicable, please contact us using the email provided below.

We will review your request and respond in accordance with applicable laws and our data retention practices.

Children’s Privacy

Our products are created for children but are purchased by parents or legal guardians.

We do not knowingly collect personal information directly from children through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page with the revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: contact@kevenstore.in

We will do our best to respond to your inquiry as promptly as possible.

Thank you for trusting Keven with your memories. We are committed to protecting your privacy while creating personalized products that are made with care, just for you.